The Future of Legal Search

Here’s a White Paper from Cognizant 20-20 Insights (September 2011) that should be of interest to many readers of this blog:

The Future of Legal Search:

Meeting Lawyer Requirements by Delivering More Contextually-Sensitive and Relevant Results

by Ambika Sagar

Some highlights:

Social media, crowdsourced data and other sources of information continue to generate volume and increase complexity.

Leveraging search history, information search providers can start analyzing how lawyers actually search to build artificial intelligence tools for constructing queries based on cases on which a lawyer is currently working.

Deriving context involves analyzing the pleadings to understand the legal issue.

Proactive search is an ideal opportunity to highlight the value of paid content.  By providing relevant free content and abstracts of paid content, the legal information industry can target upgrading of customers.

Better value propositions such as pay-per-result and assistance in discovery of relevant results can improve conversion rates.

Ideally, a single-sign-in, cloud-based solution that provides access to various tools and ensures maximum integration of research and case data with litigation tools will benefit lawyers the most and also help to attract users and keep them loyal to one platform.

Be sure to check out the article itself and its many useful illustrations.

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